Removing Obstacles to Success
Melissa Drew
Hardcover, 6x9, 282 pages
ISBN: 978-1-60427-194-2
e-ISBN: 978-1-60427-846-0
March 2025
Part of the J. Ross Publishing Intelligent Procurement Series
The Rise of Intelligent Procurement
Melissa Drew
Hardcover, 6x9, 302 pages
ISBN: 978-1-60427-215-4
e-ISBN: 978-1-60427-870-5
June 2026
Part of the J. Ross Publishing Intelligent Procurement Series
Developing, Reengineering, and Improving IT Service Management
By Donna Knapp, CPDE, ITIL ExpertTM
Softcover, 6 x 9, 248 pages
ISBN: 978-1-60427-049-5
August 2010
Developing, Reengineering, and Improving IT Service Management
By Donna Knapp, CPDE, ITIL ExpertTM
Adaptive Learning Module
ISBN: 978-1-60427-049-5e
August 2010