“Best Practices for Managing BPI Projects provides process improvement project managers with a toolkit of good ideas and practices that will give them a real step up on mastering this critical discipline. I highly recommend it!”
—Paul Harmon, Executive Editor, BPTrends, Author, Business Process Change, 3rd Edition
“Based on real-world experience, this book provides a no-nonsense practical approach to running successful business process improvement projects, including the added complexity of managing organizational change. It has lots of useful templates, checklists, anecdotes, and practical advice to ensure your project executes as smoothly as possible.”
—Alexey Gerasimov, CTO, My Event Guru, Inc.
“The best practices for managing these challenging projects are very well defined and skillfully explained and illustrated using clear examples for success. The authors provide the knowledge and expertise to leverage concise methods for making business process initiatives effective and impactful.”
—Mike Goehring, PMP, IT Project Manager at Western Governors University
“… this book is very well put together from the start to the end and gives easy to understand illustrations and examples. It not only highlights the challenges and road blocks while planning and executing your project work, but gives you the well proven and best utilized tools and tricks showing how to implement them in your projects. Best Practices for Managing BPI Projects is a great reference book that should be on every project manager's bookshelf. It is equally useful for all levels of a project team–a senior executive, a seasoned and experienced project manager, or someone just starting a career in the project management field.”
— Patrick James, MBA, PMP (The full review can be seen in the PM World Journal, July 2015 edition)