Terence T. Burton is Founder and President of The Center for Excellence in Operations, Inc. He has over 30 years of experience in operations, quality, engineering, supply chain management, and management consulting with hundreds of clients around the world. He holds a B.S. and M.S. in Industrial Engineering from the University of New Haven, an M.B.A. from Boston University, and is a certified Six Sigma Black Belt.
Jeff L. Sams is Director of North American Operations for Casco Products, a Unit of Sequa Corporation. He has over 22 years of experience in manufacturing, quality, logistics, and customer engineering and extensive implementation experience in lean and Six Sigma, having previously worked for Allied Signal, Johnson Controls, Toyota Gosei, and Bosch.